From “it’s complicated” to “it’s working.”
Every engagement has a defined scope and clear timeline. Pick the way of working that fits where your organization is today.
SERVICES
JUST GETTING STARTED?
Start with Launch It
The people basics a new organization needs before its first hire.
ALREADY UP AND RUNNING?
Start with Assess It
A clear, honest picture of what’s working, what’s in the way and what to do next.
FIVE WAYS TO WORK TOGETHER
Choose how much Viva does for you.
LAUNCH IT
VIVA Launch
For new organizations hiring their first team up to 25 people in their planning year or first year.
3-8 weeks
Two tiers: Essentials or Complete
Compliance essentials checklist
Starter handbook and offer letter
Job descriptions and onboarding
Hiring toolkits
Org chart
ASSESS IT
Quick Scan or Insight Assessment
For organizations that know something isn’t quite working. This can be a quick scan at your people foundations or a whole-system look at your people strategy, structure, and practices.
3-6 weeks
Two tiers: Quick Scan or Insight Assessment
Interviews and data review
Root cause findings
Risk and gap heat map
90-day plan and roadmap
50% credited toward your next step
LEAD IT
Fractional HR Leadership or Chief of Staff
For organizations that need senior leadership, part time. We lead your people function, or partner with your CEO to turn priorities into progress.
3-month minimum
Three tiers to fit your stage: Light, Core, Embedded
CEO and leadership partnership
Strategy and priorities: turning goals into owners, milestones, and tracking
Team leadership
Cross-functional initiatives
Special projects with no clear owner
ADVISE IT
Leadership & People Advisory
For leaders doing the work who need a thought partner. We stay outside the day-to-day function.
3-month minimum
Four tiers: Single strategy session, Essentials, Partner, or HR Leader Coaching
Ongoing check ins
Strategic guidance
Coaching
Decision support
Document or policy review and feedback
BUILD IT
Signature Projects
For organizations with a specific need and a clear start and finish. Fixed-fee projects, built with your team.
3 weeks to 4 months, depending on the module
Five signature offers, each with modules you can choose from
Hiring, retention, and performance systems
Org design, roles, and compensation
Leadership team trust and accountability
Employee relations practices and manager tools
HR team structure and operating model
BUILD IT
Signature Projects
Fixed-fee projects with clear deliverables and timelines. Choose one module or combine several; full offers cost less than investing in modules separately.
Build the Talent Engine
Attract, develop, and keep the people your mission depends on. 4 modules | 2 - 4 months per module
Talent Acquisition
Critical-roles hiring plan
Employer value proposition and candidate messaging
Sourcing and pipeline strategy, including referrals and partnerships
Standard hiring process map with roles and timelines
Interview guides and scorecards for priority roles
Offer and preboarding process
hiring manager playbook and training
Hiring metrics dashboard
Retention
Turnover analysis
Root-cause findings
Critical-role retention risk map
Retention strategy and 12-month action plan
First-year experience and onboarding improvements
Manager stay-interview guide and retention toolkit
Retention dashboard
Performance & Talent Systems
Performance process design and annual calendar
Expectations or competency framework
Goal-setting and check -in templates
Review forms and calibration guide
Manager training and conversation guides
Implementation plan
Succession Planning
Critical-role and key-person risk map
Readiness criteria and talent review tools
Facilitated first talent review
Leadership pipeline and successor slates
Individual development plan templates
Annual succession calendar
Structure for Growth
Clear roles, fair pay, and a structure built for where you’re going. 2 modules | 2 - 4 months per module
Org Design & Role Clarity
Current-state analysis
Structure options with pros, cons, and a recommendation
Spans and layers review
Role definitions and responsibility map
Decision rights framework
Transition and communication plan
Compensation & Job Architecture
Compensation philosophy
Job architecture: families, levels, and titles
Market benchmarking for priority roles
Salary structures or ranges
Internal equity review and cost-to-fix estimate
Implementation and communication plan
Team Reset
Leadership teams that build trust, make decisions, and deliver results. 3 modules | 3 - 6 weeks per module
Leadership Team Effectiveness
Leadership team assessment and findings
Facilitated reset session or offsite
Team operating agreements
60-day follow-up check-in
Decision Rights
Inventory of key recurring decisions
Decision-making framework
Decision rights matrix
Escalation paths
Leader rollout session
Accountability Systems
Goals and metrics cadence
Leadership meeting rhythm and agendas
Follow-through and tracking practices
60–90-day action plan
Employee Relations Foundations
Consistent, fair, practical ways to handle the hard stuff that reflect who you are and keep you compliant. 3 modules | 2 - 5 weeks per module
People Practices & Policy
Policy gap analysis
Updated handbook or priority policies
Practice standards for consistent application
Rollout and acknowledgment plan
Employee Relations Workflows
Employee relations process assessment
Standard workflows for complaints, concerns, and corrective action
Escalation matrix
Documentation and corrective-action templates
Case tracking approach
Manager Tools & Training
Manager decision guides
Difficult conversation tools
Live manager training session
Quick-reference toolkit
HR Function Build
A clear model for how HR delivers, so work is consistent, efficient, and strategic. 2 modules | 3 - 6 weeks per module
HR Operating Model
HR Service delivery model
Core workflows and SOPs
Annual HR operating calendar
HR and manager responsibility map
HR Team Structure
HR capacity and ratio analysis
Recommended HR team structure
HR role definitions
Development priorities for the HR team
Hiring plan for new HR roles
HOW PRICING WORKS
No hourly meters. No surprises.
Your final investment depends on organization size, number of locations, and scope. We confirm it in a written proposal within 3 business days of your discovery call.
Projects
Fixed fee. 40% to begin, 30% at a mid point sign off, 30% at completion
Retainers
Billed monthly in advance. Fractional has a 3-month minimum.
Assessment Credit
If you start with an Assess It service, 50% of your assessment fee is credited toward your next engagement within 60 days.
Start with a 30-minute discovery call.
Tell us what feels complicated. We’ll tel you honestly whether we can help and where we’d start.